Instrument Service, Calibration & Support Across the UK
Keeping Your Operations Running, Wherever You Are.
Need expert support? Our dedicated service team provides nationwide instrumentation service, calibration, and technical assistance across the UK. Whether it’s routine maintenance, emergency call-outs, or ensuring compliance, we’re here to keep your systems running safely and accurately.
What Is a Crude Oil Desalter Trusted by the UK’s Water and Energy Industry Why It Matters
At PMA, service is not an afterthought, it’s the foundation of everything we do. Our award-winning service team is recognised across the UK for delivering exceptional support, technical expertise, and rapid response for the instrumentation we supply. Whether you’re managing a remote water treatment site or operating within a high-pressure energy facility, our service engineers bring world-class support right to your door.
Why PMA Service Is Unmatched
Multidisciplinary Technical Expertise
Our engineers are trained in both the instrumentation and the underlying chemistry. This gives them a unique advantage when diagnosing problems, fine-tuning systems, or optimising performance. Whether it’s a phosphate monitor, UV-VIS sensor, or a nitrate analyser, they understand how your analyser works and why.
Customer-Centric Approach
We take pride in our patience, clarity, and responsiveness. Whether it’s assisting operators on-site or supporting project engineers remotely, our service team consistently receives praise for its professionalism and courtesy. We’re not just technical experts; we’re people you enjoy working with.
Nationwide Coverage with Local Expertise
With field engineers strategically positioned across England, Scotland, and Wales, PMA guarantees fast, on-site support wherever and whenever it’s needed. We’re never far from your site, and we’re always ready to help.
We Know the Chemistry
As one of the UK’s largest manufacturers and suppliers of reagents and calibration solutions for online analysers, our service offering goes beyond hardware. Our engineers understand how the reagents interact with your process, enabling them to troubleshoot not only the analyser but also the application itself. This makes PMA service an end-to-end solution, not just a repair.
Preventive Maintenance & On-Demand Repairs
From routine calibration visits to emergency breakdown support, PMA provides both planned and reactive servicing to ensure your instrumentation operates at peak performance. Every visit is thoroughly documented, every parameter is carefully checked, and every client is fully informed and educated.
Data-Driven Service That Delivers Results
Our service visits don’t just fix problems; they improve performance. Every engineer visit includes a review of trends, diagnostics, and data logs where available, helping identify early signs of drift, fouling, or system inefficiencies. This proactive, insight-led approach allows us to make fine adjustments that extend instrument life, reduce chemical use, and ensure consistent compliance with regulatory standards.
Capable, Reliable, and Ready to Support Your Instruments
PMA’s service team supports the full lifecycle of online water quality and process instruments, from commissioning and calibration to troubleshooting, optimisation, and repair.
World class customer service is what we’re known for.
Award-winning focus on delivering world-class customer service, no matter where you are located.
The IUG award is a prestigious honour that serves to recognise our commitment to our clients and is a testament to the hard work and devotion which our experienced team has.
With field engineers strategically located throughout the UK, we have the ability to deliver an outstanding customer service solution. Our engineers are capable of undertaking a wide range of tasks that require a competent, patient, technical and experienced mind to exceed your expectations.
All great relationships start with a conversation
To contact us, or to request a callback, simply use this form and we will promptly get back to you.
